U.S. Corporate Filing Refund Policy

1. OVERVIEW

U.S. Corporate Filing, LLC ("USCF," "Company," "we," "us," or "our") provides professional business filing, compliance, and corporate support services. Due to the nature of these services, all payments made to USCF are final and non-refundable, except as explicitly stated in this Refund & Cancellation Policy. By using the Website and Services, Users ("User," "Client," "you," or "your") agree that refunds and cancellations are subject to the terms outlined in this section and that all refund requests must be submitted through the designated refund request process before any dispute or chargeback is initiated. Additionally, Users acknowledge that USCF may use affiliates and third-party service providers, including third-party payment processors, for the processing of transactions. The same refund and cancellation policies apply to these third-party transactions.

2. REFUND REQUEST PROCESS

To ensure transparency and efficiency, all refund requests must follow the steps below:

1. Submit a Refund Request

   Users must log in to their account and navigate to "Billing and Payments" → "Request a Refund."

   • Refund requests submitted via email, phone calls, or live chat will not be processed.

2. Provide Required Details

   Users must include the following information when submitting a refund request:

   • Order number
   • Transaction date
   • Payment method used
   • Detailed reason for the refund request

   Refund requests must be submitted within 7 days of purchase unless otherwise stated.

3. Processing Time

   • Refunds may take up to 10 business days to be reviewed and processed.
   • Users will receive a confirmation email once the refund request is approved or denied.
   • Failure to follow the refund request procedure may result in automatic denial of the refund request.

3. NON-REFUNDABLE FEES & SERVICES

Certain fees and services are non-refundable under all circumstances due to immediate processing or third-party involvement:

1. State Filing Fees & Government Charges

   • Payments made to state or federal agencies (e.g., Secretary of State, IRS, FinCEN, Sunbiz, etc.) are non-refundable, as these payments are governed by third-party regulations.
   • If a government agency rejects, delays, or modifies a filing, the fees paid to them remain non-refundable.

2. Third-Party Service Provider Fees

   • USCF may engage third-party payment processors, compliance partners, or document preparation services on behalf of Clients.
   • Any fees charged by these providers are non-refundable, regardless of service status.

3. Services Already Submitted or Completed

   Once a service has been submitted to a government agency or completed, no refunds will be issued. This includes:

   • Business entity formations (LLCs, corporations, partnerships, etc.)
   • Registered Agent services
   • Annual report filings
   • Beneficial Ownership Information (BOI) reports
   • Corporation reinstatements
   • Name reservations or amendments

4. Expedited & Rush Services

   • Expedited processing fees are non-refundable once an order has been placed.
   • If a User requests faster service but the government agency does not process the request on time, USCF is not responsible for external delays.

5. Custom or Personalized Services

   • Any service that requires manual preparation, document customization, or unique business consulting is non-refundable once work has commenced. This includes:
     • Business consultation services
     • Custom corporate document drafting
     • Licensing and permit application assistance

6. Subscription-Based Services

   • If USCF offers recurring billing or subscription services, cancellation requests must be submitted before the next billing cycle to avoid charges.
   • No refunds will be issued for past subscription payments

4. ORDER CANCELLATIONS & REFUND ELIGIBILITY

Refund eligibility is determined by the status of the order at the time of cancellation:

USCF reserves the right to deny refund requests for orders that have entered processing unless otherwise stated.

5. BILLING INQUIRIES, BANK DISPUTES & CHARGEBACKS

1. Contacting Support for Billing Issues

   Clients with billing-related questions or concerns must contact USCF through the Support Center before disputing any charges.

   • Billing inquiries must be submitted through the Support Center, and responses may take up to 5 business days.

2. Bank Disputes & Chargeback Attempts

   • Any chargeback or dispute initiated with a bank, credit card issuer, or payment processor without prior resolution efforts will result in financial penalties and legal action under Section 9 (Chargebacks, Payment Disputes & Penalties) of the Terms of Use.
   • Unauthorized chargebacks will incur the following penalties:
     • Chargeback Recovery Fee: $500 per disputed transaction.
     • Legal Action Fee: $5,000 if legal action is required to recover lost funds.
     • Account Suspension: USCF reserves the right to suspend or terminate services for Clients who initiate chargebacks without first following the refund request process.
   • If a Client believes they were charged incorrectly, they must provide proof of erroneous billing (e.g., duplicate charges, incorrect pricing).
   • Failure to follow this process may result in account suspension, denial of future services, or legal action.

6. REFUND PROCESSING & PAYMENT METHODS

1. Processing Time

   • Approved refunds will be processed using the original payment method.
   • Refunds to credit/debit cards or ACH payments may take up to 10 business days to reflect in the Client's account.
   • USCF is not responsible for banking delays, currency conversion fees, or third-party processing timeframes.

7. NO REFUNDS FOR DISSATISFACTION OR BUYER'S REMORSE

Refunds will not be granted for:

• User dissatisfaction with the government agency's response, processing time, or outcome.
• Failure to read and understand USCF's Terms of Use, Refund Policy, or Service Limitations.
• Failure to use the purchased service within a reasonable period.

USCF provides clear descriptions of services before purchase, and Users are responsible for understanding the scope of each service before completing payment.

8. GOVERNING LAW & JURISDICTION FOR REFUND DISPUTES

• All refund disputes shall be governed by the laws of the State of Florida.
• Any disputes related to refunds or cancellations shall be resolved exclusively in the courts of Tallahassee, Florida.
• Users waive their right to participate in class-action lawsuits regarding refund claims.

10. CONTACT US

For questions about this Disclaimer Policy, please contact us at:

US Corporate Filing LLC
101 N Monroe Rd, Suite 800 Tallahassee, FL 32301
Email: info@uscorporatefiling.com
Phone: (850) 605-4180